University of Memphis receives two awards for its efforts to help first-generation college students succeed

The University of Memphis’ Office of First-Generation Student Success is a two-person operation consisting of Director Jacki Rodriguez and First Scholars Program Manager Nikaila Morrison. The Office of First-Generation Student Success has itself been successful, having earned two awards from NASPA, Student Affairs Administrators in Higher Education. Formerly the National Association of Student Personnel Administrators, NASPA’s mission statement is, according to its website, “As the leading voice of student affairs, NASPA drives innovation and evidence-based, student-centered practice throughout higher education, nationally and globally.”

The two awards NASPA bestowed upon University of Memphis and its Office of First Generation Student Success were both Silver NASPA Excellence Awards for two of its initiatives: Building a Career Closet and First to Roar.

According to a press release on the University of Memphis’ website, Rodriguez was quoted as saying of receiving the awards, "Receiving the Silver NASPA Excellence Awards is not just recognition of achievement — it's a testament to our unwavering commitment to empowering first-generation students. This honor aligns with the mission of the University of Memphis Office of First-Generation Student Success, reaffirming our dedication to fostering inclusive, supportive and transformative experiences for first-gen students pursuing a college degree.” 

First-generation students make up a significant portion of the University of Memphis’ undergraduate population: 32%. The initiatives that the Office of First-Generation Student Success have been recognized for by NASPA are intended to help students who are the first in their families to attend college to be able to navigate the situation a little more easily.

The Building a Career Closet initiative is a joint venture with Alumni Services and Career Services at the university as a way to help remedy the worry in some students that they would not have appropriate clothing to attend job interviews or career fairs. More than 7,000 professional clothing items were collected to stock the Career Closet, including 500 ties that also come with a tutorial to help students learn how to tie them. The Career Closet is going to be expanded to other University of Memphis campuses.

The First to Roar initiative refers to the handful of programs the Office of First-Generation Student Success offers to incoming first-generation students from the moment they step onto campus. These programs include First-Gen Week activities, life skills workshops, counseling, and a Peer Mentor Program, among others. The Office of First-Generation Student Success is also trained to work with Opportunity Scholars DACA, Temporary Protected Status, and First Scholars Network.

Rodriguez explained why all of these programs, and what the Office of First-Generation Student Success stands for, are important and meaningful to the campus community. She said, “Being a first-generation student is not only about being the first in the family to attend college; it's about overcoming unique challenges and carving out a path to success. The programs and support services provided by the University of Memphis Office of First-Generation Student Success are more than just resources — they are lifelines. These initiatives not only offer practical assistance but also provide a sense of belonging and empowerment. They symbolize the University's commitment to ensuring that every first-generation student has the tools, guidance and encouragement needed to thrive academically and beyond. By offering these resources, the University is not just investing in individual students; it's investing in the future and breaking down barriers for generations to come.”

For more information about The University of Memphis, visit the school’s website.